Typical user groups of SyncMES®

The system has a flexible user management method. Users are assigned roles that define the users’ access and permissions to directories, displays, reports, and variables. In other words, users can be prevented from seeing certain things on their screen that are outside their role. Or, to use a more positive wording: the user’s attention is not burdened with information that they do not need in their role.

SyncMES® allows you to carry out the implementation of production plans on time. It combines business data from orders and tracks completion all the way to packaging and labeling if required. At the same time, quantities and quality are measured and various other entries are made and allocated to the product or manufacturing process.

The information produced by SyncMES® can thus be used by almost anybody involved in the production at the plant: the plant manager, the production management and designers, the supervisors and operators, customer service representatives and those involved in the quality processes. Maintenance staff may also be one significant user group. The IT department supports and monitors the operation of the system. After all, it is at the heart of production data, and there are a lot of critical interfaces.

Plant and production managers

Johtajat käyttämässä MES-järjestelmää tehtaalla

The general and customizable dashboards can be used to monitor entities in real time and zoom in on details as needed. The MES system can also be used on the factory floor to intervene in the work queues, e.g. when an anomaly needs to be solved. An integrated MES system allows production planners to obtain a real-time snapshot of production.

Production planners

Tuotannonsuunnittelija työskentelemässä

Production designers have their own separate screens to perform their tasks. However, the integrated MES system can provide them with real-time feedback on the progress of production on the factory floor and the stage of the delivery of orders. They also receive information from the MES on the adequacy of stocks and materials.


Vuoropäällikkö työskentelemässä

For the operators responsible for the practical operation of production at the plant, the most important MES tasks are managing the planned work queues at their workstations. On their MES displays, they acknowledge production batches as completed, track yield and material consumption, and are able to make observations and entries and allocate them to production batches. 

Operators and maintenance personnel also use the diary tools, which are part of daily management tools, to transmit and collect information for business development.
Mobile devices have accelerated the disappearance of boundaries between operators and maintenance staff in the collection of information related to production and equipment status.

Maintenance personnel

Kunnossapito muuttuu digitaaliseksi

Maintenance personnel can track the development of key figures from dashboards designed specifically for their needs. The standard setup includes, for example, the management of unplanned and planned outages and maintenance entries made jointly with operators.



IT-henkilöstö työskentelemässä

The MES system combines business data with measured process data. A wide range of interfaces requiring IT expertise are needed for ERP, APS, DCS, PIMS, IoT and possibly other systems, such as reporting and energy management. These systems and devices have a very high availability requirement.

Acquiring systems as a service is becoming increasingly popular, with the supplier taking care of the system’s hardware, security and updates.



Daily operations management modules

Our daily management tools include Production Information Screens and the electronic Diary.


References - Case Lumon

The MES solution delivered by Syncron Tech has made practical tasks easier, improved the management of schedules and work queues, developed product quality assurance, and reduced the resources used for orientation.